User Guide - Magento 2 Order Tracking Extension

1. Overview

Magento 2 Order Tracking extension enables customers to track their orders with order ID, email address or Tracking code, without signing in. They receive updates on the order status, such as Pending, Cancel, Complete, etc. They can also see the shipping and billing details of the order. Extensions improve customer interaction and confidence

Extension link: Magento 2 Order Tracking extension

2. How Does It Work?

2.1  Settings

Please go to Stores ⇒ Configuration ⇒ Magehq Extensions ⇒ Order Tracking.

Enable : enable or disable the extension;

Tracking Page Url : enter tracking page url.

Tracking Type: select Type 1: use Order Id and Email. Type 2: use tracking code.

Allowed For Top Links: Select Yes to allow for Top Links.

Send TrackOrder Link: Select Yes to send track order link in email.

Allow Download Invoice Pdf: Select Yes to Allow Download Invoice Pdf

Allowed TrackOrder Widget: Select Yes to Allowed TrackOrder Widget

Custom Message: If your customers can not find their order information, you can show custom message for them

Use long tracking code: Use short or long tracking code. The long tracking code use sha1 to encode.

Number Chunks: is number of chunks, default = 1.If you just want to generate random string, set this to 1. It required at least number 1.Example: If number of chunk is 3. XXXXX-XXXXX-XXXXX

Number Letters Per Chunk: is number of letters per chunk, default = 9.
Example: If number of letters per chunk is 2 and number of chunk is 3. XX-XX-XX

Separate Chunk Text: is separator text to separate chunks, default = -.
Example: If separator is colon. XXXXX:XXXXX:XXXXX:XXXXX:XXXXX

Canceled: The comment will show while order getting Canceled Status

Closed: The comment will show while order getting Closed Status

Complete: The comment will show while order getting Complete Status

Suspected Fraud: The comment will show while order getting Suspected Fraud Status

On Hold: The comment will show while order getting On Hold Status

Payment Review:  The comment will show while order getting Payment Review Status

Canceled: The icon tag will show while order getting Canceled Status. Input fontawesome font icon class. For example: fa fa-times-circle

Closed: The icon tag will show while order getting Closed Status. For example: fa fa-ban

Complete: The icon tag will show while order getting Complete Status. For example: fa fa-check-circle

Suspected Fraud: The icon tag will show while order getting Suspected Fraud Status. For example: fa fa-minus-square

On Hold: The comment will show while order getting On Hold Status. For example: fa fa-leaf

Payment Review: The icon tag will show while order getting Payment Review Status. For example: fa fa-search

PayPal Canceled Reversal: The icon tag will show while order getting PayPal Canceled Reversal Status. For example: fa fa-meh-o

PayPal Reversed: The icon tag will show while order getting PayPal Reversed Status. For example: fa fa-meh-o

Pending: The icon tag will show while order getting Pending Status. For example: fa fa-arrow-left

 

2.2  Show on frontend

 

Track order information without login.

Magento 2 Order Tracking extension allows customers to track their own orders without having to log into the store. Just order ID, email address or Tracking Code all order information like Order summary, Shipping Address, Billing Address, Payment Method, Invoices and Order Shipments info are displayed in detail. Enhance your customers' shopping experience on your website.

Customize Order Track form position with WIDGET

Magento 2 Order Tracking allows you to change position of order track block with widget support. Maybe the current location is not suitable for your website, you need to display another more suitable place, this is very simple.