E-commerce platform is growing, every business wants to own a website, to provide customers with the best experience. The support team of the business is extremely important, they need to answer customers' questions in the fastest and best way. And this is the advantage of the FAQ extension, the extension allows to create many frequently asked questions and most customers want to be answered, saving time for the support team, bringing significant benefits to businesses.
The importance of FAQ extension to business
Customer satisfaction: Customers can find the answers they want quickly and easily, they will have a good look at your website, a good customer experience is always great.
Reduce customer support costs: Frequently asked questions are asked by many customers, your support team has been freed a lot of work, saving time and costs for the business.
At mageHQ we gave it away for free Magento 2 Gift Card extension for your business.
Every day you have to answer a lot of the same questions of many customers, the store's support team will take a lot of time, high workload. The problem is solved when there is an FAQ extension, customers can search for frequently asked questions easily, can ask directly on each product detail page. Very convenient for the management of the support team.
Features of Magento 2 Gift Card extension by MageHQ:
- Allows to create FAQ homepage
- Advanced search for frequently asked questions.
- SEO Friendly FAQ
- FAQ Categories are created unlimitedly
- Unlimited generated FAQ post
- Allow to ask questions at the product page
- FAQ Search Terms Report
- Easy to install and customize.
Magento 2 FAQ extension allows admin to create, update, delete FAQ unlimited. Customers search for common questions, ask questions, and get answered on a list of frequently asked questions.
